PPT Slide

• Reduced TAT

• Reduced FTE from 12 to 8

• Enhanced transcriptionists with new skills

• Allowing at-home transcription

- “Carrot” for productive workers

- Recruiting Tool

- Increased coverage for evening, weekend and holidays

- Part-time hires so decreased cost

Enhancing Productivity: Transcription Re-Engineering

and Transcription at Home

Slide 39

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